FAQ
Questions,
gently answered.
Booking, cancellations, preparing for your session and where we go. Anything else, just ask.
Booking
How does booking work?
Send a request with your preferred dates and times. Lanna will personally confirm availability, and your appointment will be reserved once you receive the confirmation email.
Is there a deposit?
Yes. New clients are required to leave a $50 deposit to secure their appointment. The deposit is fully refundable if the appointment is canceled at least 12 hours in advance.
Cancellation
What is the cancellation policy?
Please let us know at least 12 hours in advance. Late cancellations and no-shows will result in the deposit being non-refundable.
Preparing for your session
How should I prepare?
Please arrive 10 minutes early ,wear something comfortable and share anything we should know about how you feel today.
Arrival and parking
Where do I park?
Complimentary parking is available. Detailed parking instructions will be sent with your appointment confirmation.
Service area
Do you come to me?
Yes. Mobile sessions are available throughout selected areas of Los Angeles. Please contact me via WhatsApp or email with your address or ZIP code for a personalized quote and availability.
General
Can I choose the techniques?
Absolutely. You may select a specific technique or blend several techniques within the same session. We’ll begin with a brief consultation to tailor the experience to what your body needs that day.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, PayPal, Venmo, Zelle, and cash.
What are your business hours?
We are open Monday through Sunday, from 9:00 AM to 7:00 PM. Holiday hours may vary, so please contact us to confirm availability.
Whenever you are ready,
we are here.
Choose a service, a few times that suit you, and Lanna will confirm personally.
Schedule Your Session